Privacy Policy of Legal Karma Inc.

This Privacy Policy describes how Legal Karma Inc. (“Legal Karma,” “we,” “us,” or “our”) collects, uses, and discloses personal information through our website http://www.legalkarma.io and the applications, which may be accessed via various URLs or via third-party partners (collectively, “Services”). It also outlines your choices regarding this information and how to contact us with questions or to exercise your rights.

Collection and Use of Personal Information
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We collect the following personal information from you:‍
- Contact information such as name, email address, mailing address, and phone number when you sign up for our services, download resources, register for or attend webinars, or engage with our other marketing efforts, whether directly on our website, through application, or via other channels
- Billing information such as credit card number and billing address
- Unique identifiers such as username, account number, and password
- Preferences information such as product wish lists, order history, and marketing preferences
- Information about your computer such as your IP address, browser type, referring/exit pages, and operating system, which we automatically gather, as is true of most websites
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We use this information to:‍
- fulfill your order;
- send you an order confirmation;
- send you scheduling confirmations, reminders, follow ups, and other communications regarding scheduled - - events, webinars, and appointments;
- assess your needs and to determine suitable products;
- send you requested product or service information;
- utilize tools to analyze data for service improvement, user experience enhancement, and operational efficiency, while taking measures to protect your personal information;
- send product updates or warranty information;
- respond to customer service requests;
- administer your account;
- send you required and transactional communications about service and product updates, legal notifications, changes to policies, terms, and conditions;
- facilitate any shared access features you have enabled to provide third parties with access to your information and/or your documents;
- send you newsletters and marketing communications including promotional emails about our products and services, surveys, and other promotional offerings;
- send you marketing communications via postal mail, which may include re-engagement materials if you have previously interacted with our Services; for a description of how we obtain postal addresses for this purpose, please see the Direct Mail section below;
- contact you about the purchased product(s);
- respond to your communications, requests, questions and concerns; and
- for other business operations such as security, safeguards, and legal compliance.

Choice/Opt-Out
You have the following opt out rights with respect to our marketing communications:
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- email marketing: You may opt out of marketing emails by following the unsubscribe instructions included in any marketing emails or by contacting us at info@legalkarma.io with the subject line “Email Marketing Opt Out.”
- postal mail marketing: You may opt out of receiving promotional postal mail marketing by emailing info@legalkarma.io with the subject line “Direct Mail Opt Out” and providing your full name and mailing address. We will process your request within a reasonable time, not to exceed thirty (30) days and we will add the provided information to our suppression list for future mailings.
- California residents - Do Not Sell or Share: California residents have the right to opt out of the sale or sharing of their personal information as defined under the California Consumer Privacy Act (CCPA/CPRA). To exercise this right, see the State Privacy Rights section below or email info@legalkarma.io with the subject line “CCPA Opt Out.”
- other states residents: Residents of states with applicable comprehensive privacy laws may have additional opt out rights as described in the State Privacy Rights section below.

Direct Mail and Address Matching
This section describes our use of third-party services in connection with direct mail marketing campaigns.
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We may engage third-party address-matching or identity resolution vendors to help us identify a physical mailing address associated with an email address you provided to us. To facilitate this process, we may transmit your email address to such vendor in hashed form. The vendor uses the hashed email address to locate a corresponding physical mailing address and returns that address to us for use in a direct mail marketing campaign. We do not transmit any financial information, estate planning information, or onboarding data to address-matching vendors.
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We use this process solely to send you re-engagement or promotional direct mail on our own behalf. We do not use address matching for any other purpose, and we do not permit our vendors to use your information for their own commercial purposes.
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Vendors engaged for address matching are required to: (i) use your information only for the specific purpose of performing matching services for Legal Karma; (ii) delete hashed emails and matched addresses within thirty (30) days following completion of the applicable campaign; (iii) maintain appropriate security measures; and (iv) not transfer your information to any third party without our prior written approval.
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You may opt out of this practice at any time by emailing info@legalkarma.io with the subject line “Direct Mail Opt Out.” See the “Choice / Opt Out” section above for full details.

Recording Sessions
We may record any webinars, videoconference, or audio sessions we have with you individually or as part of a group regarding our products and services or regarding your use of our products and services or related inquiries or troubleshooting. The purpose of these recordings is to improve our services to our customers, to facilitate supplemental communications about specific topics raised in or related to the recorded sessions, for internal training, and for UX/UI research. Educational webinars, training sessions, and promotional presentations that are not specific to your personal information may be recorded and made available to third parties for future viewing. If you do not wish to be recorded, please notify us before the session begins so we can assess alternative options that may be available. We take reasonable steps to avoid the inclusion of personally identifiable information in recordings intended for public or third-party use.
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Information Sharing
When using our website or App, the data and information you provide when using our services to populate a document are treated as confidential and held subject to this privacy policy.
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We will share your personal information with third parties only in the ways that are described in this Privacy Policy. We do not sell your personal information to third parties in exchange for monetary consideration; however, certain disclosures may constitute sharing as defined by the CCPA/CPRA; see the State Privacy Rights section below.
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If you access our Services through a referral from or as part of an offering by a third-party partner (e.g., your credit union, financial advisor, employer, or other organization, hereafter "Referring Partner"), we may share certain personal information back with that Referring Partner. This information may include your name, email address, and general data about your use of our Services, such as activation, engagement levels, or the types of services utilized. This sharing is for the purpose of enabling the Referring Partner to understand the usage of services offered through their channel, manage their relationship with you, and potentially offer you related services or benefits. We will not share the specific details of your legal documents or the information entered into those documents with Referring Partners under this provision, which remain subject to the confidentiality commitments described herein unless you provide separate explicit consent. Please review the privacy policy of your Referring Partner for information on how they will handle your information. For more information or to request anonymization of data shared with a Referring Partner, contact us at info@legalkarma.io.
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We may provide your personal information to companies that provide services to help us with our business activities, such as shipping your order or offering customer service. In order to provide our services and products, we may provide such information to trusted third parties, including, but not limited to, address-matching and identity resolution vendors (as described in Direct Mail and Address Matching section above), selected third-party marketers and vendors as well as third-party contractors providing services to Legal Karma, Inc. for the operation of the website. However, your email address will only be shared with our partners for the purposes of a) sending third-party email communications and/or b) sending postal mail communications authorized under this Privacy Policy. These emails will be sent from Legal Karma and will be easily identifiable. Legal Karma will use commercially reasonable efforts to limit the use of such information by such third parties to the specific uses set forth above. Legal Karma also utilizes electronic and physical security to reduce the risk of improper access to or manipulation of such information during transmission and storage, but cannot guarantee the security or integrity of such information. If you are having trouble logging in to your account or need a new password, we can only contact you via the email address associated with your account. We will never give your password out over the phone. This means it is important that the email address you provide is valid and will not block emails from LegalKarma.io.
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Legal Karma may contact you with a particular product offering of interest on our own behalf or on behalf of third-party business partners. In such cases, your unique personally identifiable information (email, name, address, telephone number) will not be transferred to the third party without your explicit consent. In addition, Legal Karma may share data with trusted partners to help us perform statistical analysis, send you emails or postal mail, or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to Legal Karma, and they are required to maintain the confidentiality of your information.
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Legal Karma will not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
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We may also disclose your personal information under the following circumstances:
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As required by law, such as to comply with a subpoena or similar legal process
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When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request
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If Legal Karma Inc. is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
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Aggregated and De-Identified Data
We may create anonymized, aggregated, or de-identified summaries of data derived from our Services ("Aggregated Data") and use such data for any lawful purpose, including for marketing, business development, benchmarking, product improvement, and industry reporting. Aggregated Data does not identify you as an individual and is not subject to the confidentiality commitments that apply to your personal information under this Privacy Policy.
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We may share Aggregated Data with current and potential partners, including Referring Partners and prospective business partners, for purposes such as demonstrating service utilization, engagement trends, or outcomes. We may also disclose Aggregated Data to other third parties for similar purposes. In all cases, we take reasonable measures to ensure that such data cannot reasonably be used to re-identify any individual, and we require recipients who use Aggregated Data in conjunction with other data sources to maintain appropriate safeguards against re-identification.
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Use of Artificial Intelligence (AI): We may use artificial intelligence ("AI") technologies and tools—including generative AI and machine-learning models—to help us provide and improve our Services. Examples of how we may use AI include analyzing usage trends, enhancing customer support, developing new features, generating or reviewing content, and optimizing our operations.
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When we use AI tools, we apply appropriate safeguards to protect your personal information and ensure its use is consistent with this Privacy Policy. Specifically:
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- No training on your personal data. We do not use personal information you provide—including information entered into your legal documents—to train general-purpose AI models.
- No automated legal decisions. AI tools are not used to make legal determinations on your behalf. Any documents generated through our Services are based on your inputs and our templates; AI may assist in the underlying technology but does not replace human review of your specific legal needs.
- Third-party AI providers. Where we use third-party AI services, those providers are contractually required to process your data only as necessary to perform services for Legal Karma and are prohibited from using your data for their own purposes.

Any personal information processed by AI tools will be handled in accordance with the data-protection principles outlined herein. If you have questions about our use of AI, please contact us at info@legalkarma.io.

SMS Privacy & Opt In Data
When you opt-in to receive one-time passcodes via SMS for account verification, we may send messages to your mobile number to facilitate your login. Legal Karma does not share or sell SMS opt-in data with third parties or affiliates for marketing purposes. Message frequency varies per user request. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can opt out at any time by replying STOP, or get assistance by replying HELP. Choosing SMS is optional; email verification is available as an alternative and consent is not a condition of purchase or service.
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Cookies and Other Tracking Technologies
We may use cookies and similar technologies, for example, to identify your browser or device and keep track of your preferences and profile information. These are used as a convenience feature to load your prior preferences and save you time. Cookies are also used to collect general usage and volume statistical information that does not include personal information. Any use of your information collected by cookies on our site will be used according to our information sharing policy above. You also have the ability to change your browser settings to decline cookies if you so choose. However, declining cookies may prevent you from fully experiencing and interacting with our features and Services as intended.
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State Privacy Rights
- California Residents - CCPA/CPRA. If you are a California resident, you have the following rights under the
- California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, “CCPA/CPRA”):
- Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the purposes for collection, and the categories of third parties with whom we share it.
- Right to Delete: You have the right to request deletion of personal information we have collected about you, subject to certain exceptions.
- Right to Correct: You have the right to request correction of inaccurate personal information we maintain about you.
- Right to Opt Out of Sale/Sharing: You have the right to opt out of the sale or sharing of your personal information. Our use of address-matching vendors for direct mail targeting may constitute sharing under CCPA/CPRA. To opt out, email info@legalkarma.io with the subject line “CCPA Opt Out.” We will process your request within fifteen (15) business days.
- Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a verifiable consumer request under CCPA/CPRA, contact us at info@legalkarma.io or at the address listed in the “Contact Information” section below. We will respond within forty-five (45) days, with the possibility of one extension of an additional forty-five (45) days where reasonably necessary.
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- Texas Residents - TDPSA. If you are a Texas resident, you may have the following rights under the Texas
- Data Privacy and Security Act (TDPSA), effective July 1, 2024:
- Right to access, correct, delete, and obtain a copy of your personal data.
- Right to opt out of the processing of your personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise your Texas rights, email info@legalkarma.io with the subject line “Texas Privacy Rights Request.” We will respond within forty-five (45) days, with one possible extension of an additional forty-five (45) days.
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- Other State Residents. Residents of Colorado, Virginia, Connecticut, Oregon, Montana, and other states with applicable comprehensive privacy laws may have similar rights to access, correct, delete, and opt out of certain processing of their personal data. To exercise any such rights, please contact us at info@legalkarma.io with the subject line “State Privacy Rights Request” and identify your state of residence. We will respond in accordance with applicable law.
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Shared Access
- Sharing Access: You may be provided with the ability to share your documents or share access to your documents with third parties (“Shared Access”). This is an optional feature and if you choose to use Shared Access, you do so at your own risk. Shared Access may grant a third party (“Delegate”) the ability to access, view, and download your documents or other information in your account, as you may elect. Once you enable Shared Access with a Delegate, your Delegate may take actions with your documents. You understand that your Delegate could potentially disclose or redisclose your information and documents. You are responsible for all activity conducted by your Delegates, and you agree that Legal Karma has no liability related to your decision to enable Shared Access or the actions of any Delegates you have provided Shared Access to. You may revoke Shared Access through your account, but such revocation will be effective prospectively only and will not affect any actions that have already been taken by a Delegate. The Shared Access feature may be enabled, disabled, or modified in Legal Karma’s sole discretion.
- Delegates: If you are a Delegate who has received Shared Access to an individual’s account or documents, you may be required to create an account and/or provide certain information to establish your Delegate account. All such information is subject to this Privacy Policy and our Terms of Service. You acknowledge that Shared Access is provided by individual end users and Legal Karma has no responsibility for the decision to enable or disable such Shared Access. The Shared Access feature may be enabled, disabled, or modified in Legal Karma’s sole discretion. You agree to cooperate with the individual who provided you Shared Access and use such Shared Access for the benefit of that individual user. You are responsible for all of your own activity and you agree that Legal Karma has no liability related to your actions as a Delegate or the decision to enable or disable Shared Access.

Children's Privacy
Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. Use of our Services requires users to be at least 18 years of age, as set forth in our Terms of Service. If we learn that we have collected personal information from a child under 16 without verifiable parental consent, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a child under 16, please contact us at info@legalkarma.io.
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Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at info@legalkarma.io.
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Notification of Privacy Policy Changes
We reserve the right to update this Privacy Policy at any time to reflect changes to our information practices. If we make any material changes, then we may notify you by email (sent to the email address specified in your account) or by posting the change on this privacy policy page and indicating the date of the most recent change. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information
You can contact us about this Privacy Policy by writing to or emailing us at the address below:
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Legal Karma Inc.
14205 N Mo Pac Expy
Ste 570 PMB 316042
Austin, Texas 78728-6529

Email: info@legalkarma.io
Phone: 737.210.3994
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Last Updated and effective date: April 23, 2026